Business Office

At Lawrence Eye Care Associates, P.A., our goal is to promote good eye health and enable you to have the clearest vision possible. We inform you about exam and treatment costs at the beginning of your appointment. If you require a breakdown of costs, please let us know.

Payment is requested at the time of service. If the doctors are participants with your insurance company, we will file the claim for you and bill you for any balance due after insurance payment.

Any co-payments due will be collected at the time of the service.

If you have any questions regarding payment for services or your bill, whether it involves private pay or insurance reimbursement, please call 785-841-2280.


Insurance

Lawrence Eye Care Associates, P.A. participates with Medicare and a variety of insurance plans. When making an appointment, please mention your insurance carrier. We can inform you of our level of participation with your carrier and whether a special referral is needed from your primary care doctor.

Our practice is not contracted with Medicaid Insurance and we do NOT accept vision plans. The following plans will NOT be accepted: Amerigroup Kancare, United Healthcare Kancare, Sunflower Kancare, Traditional Medicaid, All Vision Plans.


Refund Policy

If after insurance makes its payment to Lawrence Eye Care Associates, P.A. and a credit balance results from having collected payment from the patient, then Lawrence Eye Care Associates, P.A. will refund the credit balance to the member within sixty (60) days from the date the overpayment is identified, unless directed by the patient to apply the credit balance to their account for future services.


Payments

We accept several types of medical insurance, cash, checks, and most credit cards. We can accept payments in person or over the phone. Please call 785-841-2280 to make or schedule your payment today.


Emergencies

If you have a life threatening emergency, please call 911.


Cancellations

We reserve the right to charge for appointments cancelled or broken without 24 hours advance notice.


All patients

Please bring all insurance information with you to each appointment, as well as a listing of current medications you are taking, both prescription and non-prescription. Please bring all insurance information and a photo ID to each appointment.


Medical Records

Medical records are strictly confidential. Lawrence Eye Care Associates, P.A., requires that you sign an authorization form before any requests for copies of your records can be fulfilled. Record copy fees may apply.

Privacy Policy

This practice is required to provide our patients with notice of our privacy practices with respect to protected personal information collected from this website.

Consent

By using this website, you consent to understanding and accepting the terms listed in this privacy policy. We reserve the right to update, amend, or change this Privacy Policy at any time to conform to new laws and regulations or changes in business standards. This privacy policy does not extend to any third party websites that link to or from our website and we are not responsible for any of the content on those websites. Those websites have their own privacy policies and it is recommended that users read through them before providing any information to the website owner.

Information Security

Wherever we collect sensitive information (such as credit card data or health history), that information is encrypted and transmitted to us in a secure way, such as the Secure Socket Layer (SSL) protocol. All forms have 256 bit encryption to securely transmit information.

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

Our privacy policy does not cover content that is transmitted via email to our office. Email does not have the same encryption and security protocols and should not be used to transmit sensitive information.

Log Information

When you use our website, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

Cookies enable us to customize your browsing experience and speed up website load times. You have the ability to accept or decline cookies at any time. If you decline cookies, you do not have access to the benefits of a custom web browsing experience.

Information Sharing

Our monthly newsletter service sends monthly newsletters with relevant information to the topic of interest. Your email will not be sold, rented or leased to a third-party. You may remove your name from the newsletter list at any time by following the removal instructions at the bottom of any newsletter sent.

Social Media Policy

We are not responsible for any information collected by social networks on which we maintain a social media presence. These include, but are not limited to, Facebook, Google, Twitter, Pinterest, and LinkedIn. Each social network has its own privacy policy and it should be read before creating an account on the network. We are not responsible for any marketing or retargeting performed by a social network after you have visited our pages.

Changes to This Policy

Please note that this Privacy Policy may change from time to time. While we expect most such changes will be minor, we will post any Policy changes on this page.

Effective September 2014


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